Refund and Returns Policy
Ali’s Uniform
Ali’s Uniform strives to ensure customer satisfaction while maintaining fair and transparent return practices.
Return Eligibility
Returns are accepted only if:
- The product is damaged or defective upon delivery
- An incorrect item or size was delivered
Return Conditions
- Return requests must be submitted within 3 days of receiving the order
- Products must be unused, unwashed, and in original condition
- Original packaging, tags, and invoice must be included
Non-Returnable Items
- Used or washed uniform
- Products damaged due to customer handling
- Accessories and clearance items (unless defective)
Return Approval
All returns are subject to inspection and approval by Ali’s Uniform.
Refund Process
- Refunds are processed after return approval
- Refunds may be issued via bank transfer or store credit
- Processing time is typically 7–10 working days
Exchange Policy
- Size exchanges are allowed subject to stock availability
- Exchange shipping costs may apply
Return Shipping
Customers may be responsible for return shipping unless the error is on our part.
Policy Updates
Ali’s Uniform reserves the right to modify these policies at any time without prior notice. Changes will be effective immediately upon posting on the website.
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